Shipping policy

  •  What are the shipping rates?
Shipping rates vary by location and total item weight (customs not included).
 
  • How long will it take to receive my order?
AMOEMBROIDERY. Delivery can take 8-21 business days, depending on your location. For the U.S., it takes 8-12 days; for Europe and Canada, 15-25 days.
 
  • How can I track my order?
When your order is embroidered and shipped, you will receive an email with the tracking number. You can track your order using this tracking number.
 
  • VAT Charges
UNITED KINGDOM: 20% VAT paid at checkout. Orders over £135 may attract additional import duty (Notice 143). Packages may not be delivered until these additional charges are paid.
 
  • You can check your country's VAT information at this link.
https://taxsummaries.pwc.com/quick-charts/value-added-tax-vat-rates
 
  • Incorrect Delivery Address/Changing Delivery Address
Email amostudio22@gmail.com promptly for address changes. We're not responsible for errors once the order ships.
AMO is not liable for customs-related actions, expenses, taxes, or delays. Delivery times are estimates and don't account for authorization, availability, and customs delays.
Contact us at amostudio22@gmail.com for any delivery-related inquiries."